We, at Ashiana, are really concerned about the problems, queries & customer satisfaction at every stage of the customer life cycle. We know that most of the buyers are first time buyers of the property and have lots of queries as they are investing their hard earned money. In order to handle the queries, problems or dis-satisfaction of our customers at any stage of the customer cycle from pre-booking to post-possession in a more organized way, we have created CUSTOMER ADVOCATE. Even though our sales Team is well- trained to handle all your queries & we would also recommend you to talk to your sales executive or booking officer for any concern, however if you are not satisfied at any stage of the communication please write to Customer Advocate at firstname.lastname@example.org where he will stand for you on your behalf and will be able to reply in 48 hours after getting your query.
Disclaimer: Customer Advocate is an initiative taken by Ashiana in favour of the customers however there are few decisions which have to be taken foreseeing the larger interest of the customer as well as the company. This may lead to dis-satisfaction. Also, please note, Customer Advocate is just a fictitious identity & not a legal person, formed for the benefits of the customer.
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